Delivery Policy
Business Days
Our official business days are Sunday to Thursday. Fridays, Saturdays, and public holidays are non-working days for Curlit employees and our shipping partners.
Delivery Coverage
We deliver to all regions in Egypt, except for South Sinai. Delivery is completed within 2 to 4 business days depending on your location.
Delivery Costs
We charge a flat delivery fee for all orders across Egypt. Shipping charges will be displayed at checkout for your convenience.
Tracking Your Order
Once your order is shipped, our delivery partner will send you an SMS with tracking details. You can use this information to monitor the status of your delivery directly with the shipping company.
Delivery Rescheduling
If no one is available to receive the order at the provided address, you can reschedule delivery up to three times by contacting our customer service. If the delivery is not rescheduled within 7 days of the first attempt, the order will be returned, and a refund will be issued minus the delivery fee.
Estimated Delivery Time
Delivery times are estimates and commence from the date of shipping. While we strive to fulfill all orders promptly, delivery dates may vary based on the following:
- Shipping company practices
- Geographical location
- Delivery method
- Order contents
Contact Us
If you have any questions about your delivery, please contact our customer service team. We’re here to help!